Podium charges $399/mo with a 12-month contract for features most restaurants never use. Regulars gives you customer data capture, Google review automation, and text marketing for $100/mo. No contract.
| Feature | Regulars | Podium |
|---|---|---|
| Price | $100/mo | $399/mo |
| Contract | None. Cancel anytime. | 12-month minimum |
| Google review automation | Included | Included |
| Customer data capture | QR code at table | Webchat widget |
| Text marketing | Included | Add-on cost |
| Customer limit | Unlimited | Tiered by plan |
| BBB rating | N/A (new) | D- |
| Setup time | 5 minutes | Sales call required |
Key differences
Podium charges $399/mo for its base plan. Regulars charges $100/mo for every feature, unlimited customers, and unlimited messages. That's $3,588 saved per year. Podium bundles webchat, payments, and multi-channel messaging that most single-location restaurants don't use. You're paying for features built for multi-location franchises.
Podium requires a 12-month contract. If the product doesn't work for your restaurant, you're still paying. Regulars has no contract. Cancel in two clicks, effective immediately. If we don't earn your business every month, we lose it.
Podium holds a D- rating with the Better Business Bureau. Customer complaints consistently cite aggressive billing practices, difficulty canceling, and auto-renewed contracts. Regulars has no contract to auto-renew and no cancellation process to navigate. You stop paying, the service stops.
Podium serves car dealerships, dental offices, law firms, and every other local business category. Its feature set reflects that breadth. Regulars is built specifically for restaurants — QR code data capture at the table, timed review requests after visits, and promotional text blasts to bring lapsed customers back. Nothing more, nothing less.
FAQ
Yes. Regulars offers Google review automation, customer data capture, and text marketing at $100/mo with no contract. Podium charges $399/mo with a 12-month lock-in. For single-location restaurants, Regulars covers the features that matter without the overhead.
Podium prices for multi-location enterprises and bundles features like webchat widgets and payment processing that most restaurants don't need. Regulars focuses on three things: capturing customer data, automating Google reviews, and sending text promotions. Fewer features, lower infrastructure cost, lower price.
Yes. Sign up, download your QR materials, and start collecting customer data the same day. Your Google reviews stay on your profile regardless of which tool you use. Cancel Podium when your contract term ends.
$100/mo. No contract. Every feature included.