Birdeye charges $349/mo and requires a 90-day cancellation notice. Regulars gives you customer data capture, Google review automation, and text marketing for $100/mo. Cancel anytime.
| Feature | Regulars | Birdeye |
|---|---|---|
| Price | $100/mo | $349/mo |
| Contract | None. Cancel anytime. | 90-day cancellation notice |
| Google review automation | Included | Included |
| Customer data capture | QR code at table | Forms and surveys |
| Text marketing | Included | Add-on cost |
| Customer limit | Unlimited | Tiered by plan |
| Listings management | Not included | Included |
| Setup time | 5 minutes | Sales call required |
Key differences
Birdeye starts at $349/mo for its base plan. Regulars costs $100/mo with every feature included, unlimited customers, and unlimited messages. That's $2,988 saved per year. Birdeye bundles listings management, survey tools, and social media features that most single-location restaurants don't need or use.
Birdeye requires a 90-day cancellation notice. Miss the window and you're locked in for another billing cycle. Regulars has no cancellation notice, no contract, no hoops. Cancel in two clicks whenever you want.
Birdeye customers frequently report contracts auto-renewing before they can cancel, and difficulty reaching support to process cancellations. Regulars doesn't have contracts to auto-renew. There's a cancel button in your dashboard. That's it.
Birdeye serves every business category — doctors, lawyers, car dealers, restaurants — with the same product. Regulars is built exclusively for restaurants. QR code data capture happens at the table, review requests go out timed to the visit, and promotional texts bring lapsed diners back. The product does less, but what it does is tuned to how restaurants operate.
FAQ
Yes. For restaurants specifically, Regulars covers the core of what Birdeye offers — review automation, customer data, text marketing — at $100/mo with no contract. Birdeye's listings management and survey tools are useful for some businesses, but most restaurants get more value from direct customer capture at the table.
Birdeye builds for every business category and bundles features accordingly. Listings syncing, social media management, surveys, and ticketing all add cost. Regulars builds for restaurants only and includes only what restaurants need. Smaller scope, lower cost.
Yes. Sign up for Regulars and start capturing customer data immediately. Submit your 90-day cancellation notice to Birdeye and run both during the transition. Your Google reviews are tied to your Google Business Profile, not to Birdeye, so they stay put.
$100/mo. No contract. Cancel in two clicks.